Best Buy! Kodak EasyShare M820 8-Inch Digital Frame

Kodak EasyShare M820 8-Inch Digital Frame

Product Description
PRODUCT FEATURES:Simple to useSmart, intuitive media - done your waySet the mood with musicEasily access and transfer picturesStore more picturesViewing excellenceAccessorize your pictures

Feature

• 8-inch high quality LCD screen
• More memory with 2 card slots
• Play video and listen to MP3s
• Ease of control with Kodak's Quick Touch Border
• Create on-frame multimedia slide shows using Kodak Easyshare software

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CustomerReviews

Great when it works (after some frustrating setup issues)
I bought this last month during pre thanksgiving sale price for $29 from a local store. I guess the price is what made me to go thru the issues patiently. Here are the issues and my workarounds :



1. First it worked fine when inserted a SD card with less than 20pics. When I put the same card with ~1000 pictures, it hung forever.



Workaround: Dont insert the card first. Power on the frame. Then insert the card. Then it was able to read it.



2. I put the same pics on USB drive. It didnt recognize.



Workaround: Use step 1 :)



3. This one is tricky. The slideshow was not cycling thru after it reaches the last picture. I called kodak support. I was about to send to their tech support. In the last minute, I found out if I turn ON shuffle mode, it not only shuffles the pics - it also fixes the recycling problem. Plus it even fixed my other problem of everyday me removing the card and powering it on first and then inserting the SD card.



Finally I made it to work without any manual intervention - so I am keeping it.



Wish list:

1. I heard it loses it settings if its out of power - why cant they give a small battery backup? Put a rechargeable battery inside, so that it holds settings like wake up time, sleep time, shuffle mode, etc. Otherwise if I send this to India, where power outages are common, my mom is not going to know how to set it up to make it work. Is it so hard / expensive to do ?



2. I dont see firmware update option in the settings even though every where in manual it says its supposed to be there.

Bought two, neither work
I pruchased two of the Kodak M820 Digital Picture Frames for Christmas gifts. Plug them in, turn them on and only get a white screen. My first stop is the manual, worthless.



The Kodak Help Center is the poorest I've come across.

After proceeding through the step-by-step solutions, which there wasn't one (solution) listed that fit the problem description. I filled out the brief description of the problem. Then I tried the online chat with a "trained technical support agent" and I receive and error that my browser (Firefox) is not supported. I then opened the page in Internet Explorer and received the same error message. So what browser is supported???

To top it off, I click on the link to take a short survey and first it tells me that the survey period is over. When I try it again it returns back to the Step-by-Step Solutions and Repair page. Nice.



I'm not going to bother exchanging them or sending to Kodak for repair. Because I ran into the same problem with two, I'm surely not taking the chance on giving these as gifts.



White Screen of Death.
When I got this frame it did not work right out of the box. White screen of death. You turn it on, screen goes white. Nothing happens. No buttons work nothing.



I called up Kodak and because I just got it they asked paid for the shipping to send it to them and they'd fix it. Alright. I wasn't happy that it didn't work but at least they'd fix it right?



Well they sent it back and it worked for oh about 3 months. Then back to the white screen of death. I called up Kodak and this time they want me to pay for shipping because it's been more than 30 days since the original purchase.



Sorry Kodak. I'm just going to throw your frame in the trash where it belongs. Even when it did work, it was clunky and cumbersome to use. Googling about the the problem I ran into many others who had a similar "White Screen of Death" but no solutions.

Easy for my parents to use :)
I plugged it in, turned it on and attached my 8 gig thumb drive and it started showing my pictures. Just want I wanted. Its compatible with their camera and shows the pictures wonderfully. I am very pleased.

Another dud from Kodak
I am a proud owner of a Kodak digital camera. It takes superhuman patience to hold on to a digital camera for over 3 years despite it having the worst picture quality in class.



Still I went ahead and bought the M820 because it seemed to have all the features I wanted. I did this against my first instinct, which is to run away from yellow boxes with a particular red logo.



Alas, my instinct was correct. This product simply does not play videos. I have tried to convert a clip into all the formats they claim it can play. A full day has now been wasted in trying to save a $100 investment.



But I am beating a dead horse. Tomorrow, the frame will be returned to the store. No more Kodak products for me - even if they are given away for free.

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